In a recent survey to our sellers we asked:
What's the #1 piece of business advice you would give fellow producers?
And here's what they said!
Customer is king
Delight your customers always! Its so nice to get great feedback and happy returning customers.
Customer Service is key to success!
Answer all potential customer questions as quickly as possible. We found that people who ask a question usually always order. Also if you feel the customer is ordering something unsuitable for any reason, be prepared to tell them. It will save time, any negativity and refunds at a later date.
Be super quick despatching orders. Customers like ordering today and receiving tomorrow. They'll remember the quick delivery!
The Customer Is ALWAYS Right!!!
even when your teeth are gritted, the customer is ALWAYS right!
Listen to your customers and fellow producers. Collaboration is king also.
Marketing & Sales
Get onto as many sales channels as you can, but don't be fooled by those that take really small commission rates
Branding is key to everything
Product photography is key
Ensure your photography is great.
best photos ever on listings - pay for professional ones. internet shoppers shop with their eyes......
Ensure your photos are professional and show off the product in a premium way so that yumbles are keen to showcase them
Good product photography is crucial.
Having great product photography is key to standing out on the platform.
Smart business management
If you plan something will take 1 day to get things done - triple it
If you want to grow: Listen, be patient, network and learn.
Keep a busy mind (and busy notebook) for new product ideas
Be prepared to invest time and money in promoting your product and understanding the marketplace as Yumbles provides the best infrastructure and support to help maximise your sales.
Budget well and watch your cash flow
work with people you like, it makes your job much easier :-)
Patience is a virtue
Be patient and don't give up!
Don't give up! It is hard going but every win however small is a win
Take one day at a time and enjoy each of the steps you make. Learn from the ones that don't turn out as you would have liked, they are not failures, but rather growing and preparing you for the next stage.
Keep at it. Persistence pays off.
In your ideas and beliefs
Never stop learning and evolving your business and proposition.
Have faith in your products. Stay strong when it comes to pricing, only you know the hard work (& love) that is involved in creating your products.
Be passionate about what you do!!!!
Believe in your idea/product and share your passion
Look to success of producers
Keep it simple!
A silly idea ends up being the best idea!
Get on Yumbles if you can, it's a fantastic marketplace with great products run by passionate foodies.