Promotions

 

Types of Promotion

There are several types of promotion you can run for your Yumbles shop.

 

1. Promotional codes

Sellers can generate custom discount codes for customers to use at checkout using the Promotional Codes page under the Marketing menu in the Seller Portal.

For now you can distribute these codes in two ways  - create a promotion code to be included on your Yumbles order packing slips or create codes to manually distribute to customers e.g. on your social media, via 1:1 customer messages, or to your own email lists.

We strongly recommend that you minimally enable a packing slip promotion code as a great way to increase order recipients shopping (again) from you. 

In time we intend to enable additional customer segments and channels you can automatically distribute them to.

To find out how Promotion codes can be used, read this guide.

 

2. Sale Promotions (Price discounts)

Sellers can schedule and activate price promotions via a dedicated Sale Promotions page that can be found under the Marketing menu in the Seller Portal.

It’s an easy way to discount one or several products, including the entire range by defining the period and discount %.    Also, you must discount using this tool if you want your promotion to be featured in Yumbles marketing.

To find out how, read this guide.

 

3. Free shipping

To offer free shipping on specific products simply edit the product listing(s) selecting "Free Shipping" on the "Shipping Properties" page.  

You will need to select which shipping method the free shipping relates to so that customers can understand the delivery timescales and can still choose to upgrade shipping if needed.

If you wish to offer free shipping across your full range - either for all orders OR subject to a minimum order value -   contact Seller Support  to enable this.

 

4. Conditional basket promotions

For any promotions that are conditional to what is ordered (i.e. number of items, order value etc) contact Seller Support with the details of the promotion you would like to run including the start and end date and we will set it up for you.

This can include promotions such as:

• a % discount if you spend / buy a certain amount
• a free product if you spend/ buy a certain amount
• free shipping if you spend/ buy a certain amount

Once set-up these conditional promotions are then displayed to customers on the site as follows:

• on all of your product listings
• in the basket view and again at checkout

 

Promoting your promotion

Once in place you can share you promotion with your customer databases, across your social media channels etc

Always direct buyers to your Yumbles shop (seller) page as the best way to see all of your products and benefit from the promotion.

 

How will Yumbles promote my promotion?

If you are running a price promotion that you have scheduled via the Sale Promotions page in the Seller Portal:

• your discounted products will be automatically shown in the dedicated Offers section. This Offers section has high visibility and is promoted across the site as well as regularly in offsite marketing such as email marketing and on social media.
• your offers are likely to be included in Yumbles marketing  - on the homepage, in email marketing, and in social media. Obviously the more compelling the promotion the more likely (and the more extensively) we will advertise it.

 

Note: if you have not used the Sale Promotions page in the portal to run your price promotion and you have instead manually edited your prices directly in the listings, Yumbles will not be aware and include your promotion in any marketing nor the Offers category.