These terms and conditions apply to sellers ("you") who subscribe to the Yumbles Managed Account Service ("Service") provided by Yumbles Media Limited ("we", "us", "Yumbles").
1. Service Overview
The Yumbles Managed Account Service is designed to help you manage and improve your shop on Yumbles.com. By subscribing, you authorise us to assist with administrative tasks and optimisation of your account to support your growth on the platform.
As part of the service, we may carry out on your behalf activities such as:
- Conducting an audit of your Yumbles shop performance, listings and settings
- Performing analysis to identify key search terms we suggest you target
- Sharing tailored recommendations to support your growth
- Adding new product listings (where agreed or requested by you)
- Updating existing product listings (where agreed or requested by you)
- Scheduling promotions (on your request)
- Updating shipping information (where agreed or requested by you)
- Updating your seller profile page (where agreed or requested by you)
- Monitoring your shop’s performance
- Providing a monthly report
2. Fees and Payment
- The monthly cost is £109 plus VAT.
- The monthly fee is payable monthly, in advance of the next month.
- You will be invoiced for the payment.
- If payment is not received by the start of the next month, all work will cease immediately until payment is received.
- The monthly cost includes adding up to 15 new product listings per month or the editing of up to 15 product listings per month or a combination of the two activities to a limit of 15 listings total. If in any given month support on more than 15 product listings is requested then this can be provided at an additional cost of £3 per additional listing which will be added to the next invoice.
3. Term & Cancellation
- The Managed Account Service starts on the agreed start date and continues on a rolling monthly basis.
- The minimum term is 3 months from the agreed start date.
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The service will continue each month automatically until either party gives appropriate notice of cancellation as follows:
- After the 3-month minimum period, you can cancel the Service at any time by giving at least 10 working days’ written notice before the end of the current month. No refunds will be issued for partial months under any circumstances.
- We may cancel the Service at any time by giving you at least 5 working days’ written notice. If we cancel within a calendar month that has already been paid for, you will receive a pro-rata refund for any unused full days remaining in that month.
4. Your Responsibilities
- You remain fully responsible for all aspects of your Yumbles shop, as set out in the Yumbles Seller Terms & Conditions.
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This includes, but is not limited to:
- Fulfilling all orders
- Customer communications
- Maintaining product and business information accuracy
- Ensuring product quality and customer service
- Any updates or changes we make to your listings or account information on your behalf are carried out with your approval and under your authority and full responsibility.
5. Our Responsibilities
We will use reasonable care and effort to support your account and its performance, but we do not guarantee any specific outcomes or increase in sales.
6. Access and Authorisation
By subscribing, you grant us the authority to access your seller account and make changes on your behalf in line with this service. You retain final responsibility for all account content and activity.
7. Changes to These Terms
We may update these terms occasionally. You will be notified in advance of any significant changes.
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