These terms and conditions appy to sellers ("you") who subscribe to the Yumbles Managed Account Service ("Service") provide by Yumbles Media Limited ("we", "us", "Yumbles").
1. Service Overview
The Yumbles Managed Account Service is designed to help you manage and improve your shop on Yumbles.com. By subscribing, you authorise us to assist with administrative tasks and optimisation of your account to support your growth on the platform.
As part of the service, we may carry out on your behalf activities such as:
- Conducting an audit of your Yumbles shop performance, listings and settings
- Performing analysis to identify key search terms we suggest you target
- Sharing tailored recommendations to support your growth
- Adding new product listings (where agreed or requested by you)
- Updating existing product listings (where agreed or requested by you)
- Scheduling promotions (on your request)
- Updating shipping information (where agreed or requested by you)
- Updating your seller profile page (where agreed or requested by you)
- Monitoring your shop’s performance
- Providing a monthly performance update
2. Fees and Payment
- The monthly cost is £109 plus VAT.
- This cost is covering up to 40 active listings in your account within the scope of the service. If you require support on more than 40 listings this can be provided at an additional cost of £2 per additional listing. For example this service for an account with 60 active listings all to be included under the remit of this service, will cost £149 per month plus VAT.
- The fee is payable monthly in advance. It will be deducted from your account balance (and accordingly invoiced) prior to the start of the month.
- The minimum commitment period is 3 full calendar months from the date of subscription.
- No refunds will be issued for partial months under any circumstances.
3. Term & Cancellation
- After the 3-month minimum period, you can cancel the Service at any time by giving at least 5 working days’ notice before the end of the current month.
- We may cancel the Service at any time by giving you at least 5 working days’ notice. If we cancel within a calendar month, you will receive a pro-rata refund for any unused full days remaining in that month.
4. Your Responsibilities
- You remain fully responsible for all aspects of your Yumbles shop, as set out in the Yumbles Seller Terms & Conditions.
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This includes, but is not limited to:
- Fulfilling all orders
- Customer communications
- Maintaining product and business information accuracy
- Ensuring product quality and customer service
- Any updates or changes we make to your listings or account information on your behalf are carried out with your approval and under your authority and full responsibility.
5. Our Responsibilities
We will use reasonable care and effort to support your account and its performance, but we do not guarantee any specific outcomes or increase in sales.
6. Access and Authorisation
By subscribing, you grant us the authority to access your seller account and make changes on your behalf in line with this service. You retain final responsibility for all account content and activity.
7. Changes to These Terms
We may update these terms occasionally. You will be notified in advance of any significant changes.
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