If you have received via the Yumbles messaging system a message purporting to be from "Yumbles Support" that looks similar to the above please IGNORE IT.
Unfortunately there has been some recent phishing attempts targeting our seller community.
Unfortunately there has been some recent phishing attempts targeting our seller community.
What is this phishing?
Scammers are creating customer accounts in the name of Yumbles Support (or similar) to impersonate us and then sending sellers messages via their Yumbles account.
They are directing sellers to a website to share their data, as is typical of phishing activity. This issue is not unique to us; other marketplaces are also seeing this recent activity.
What is Yumbles doing about this?
We are urgently adding in additional safeguards to disrupt and prevent this activity, but we also ask all sellers to be vigilant to erroneous requests for your information and especially any request that sends you to a website link that is outside of Yumbles.
Please note that we will never:
- direct you to a different website to provide your data
- message you concerning your account via your Yumbles inbox (unless it is within a customer's order messaging). We will only ever contact you directly via email from our Yumbles email domain.
If in doubt about a message you have received please email us on sellers@yumbles.com or call us on 020 3322 4132
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