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Update on GDPR and Yumbles policies

We're here to help you understand and prepare for the European Union's General Data Protection Regulation (GDPR) that takes effect on May 25.


What is the GDPR?

The new regulation gives individuals in the European Union more transparency, rights, and control over how their information is used and places certain obligations on businesses that process their personal information. To prepare for the regulation, we have updated our policies to help you, our sellers get ready for the changes.


What we're doing

We care deeply about privacy and transparency and have always set out policies and processes in accordance with these principles however the GDPR is a timely reminder to revisit and strengthen practices where we can.

We have:

  • Updated our Privacy Policy to give even greater transparency as to what information we collect and how it is used.
  • Updated key flows on our site, where data is collected, to ensure that how we will use that information is understood.
  • Made it easier than ever to control what marketing communications customers wish to receive.


What's expected of Yumbles sellers

  • It is more vital than ever before that you comply with the stipulations in the seller terms and conditions concerning communications with customers being solely for the purpose of processing and fulfilling their order. (See Section 6C).  Their data should not be added to your own mailing lists.
  • Also we ask that you continue to comply with the stipulations in Section 5B of the seller terms and conditions concerning security and your use of the Seller Portal. 
  • In line with the previous point, we request that you do not use shared logons for the Seller Portal. If your administrators do not have their own individual logons for the Seller Portal please contact us to arrange for additional administrator accounts to be created.
  • If you’re using a Yumbles shopper’s data off Yumbles to fulfill their orders (e.g. as a feed in to your own systems via the API or otherwise), you’ll be required to provide or delete that data if that person requests it.


On creation of your Yumbles account you accepted the seller terms and conditions and with your ongoing usage it is assumed that you have also accepted our now updated privacy policy. 

As always if you have any questions or comments concerning privacy and your obligations please do let us know.




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