Orders & Shipping

All you need to know about managing your orders and successful shipping.

• Updating the order status
• Communicating with customers
• Packing slips
• Advance orders
• Customer complaints & dispute resolution
• Tips: packaging up your parcels
• How to: manage (and prevent) overdue orders
• How to...edit an order
• How to... issue refunds
• How to....capture a bulk order with multiple delivery addresses
• How to...capture bespoke orders
• How to... take extra payment
• Order Exports & Integrations
• Bulk Dispatching Orders with Royal Mail Click & Drop
• Bulk Dispatching Orders with DPD Local
• Christmas Deliveries