Orders & Shipping
All you need to know about managing your orders and successful shipping.
- Correct use of Order Statuses
- Order Monitoring & Account Suspensions
- Communicating with customers
- Packing slips
- Advance orders
- Customer complaints & dispute resolution
- Guide to Packaging & Shipping Food & Drink
- How to: manage (and prevent) overdue orders
- Shipping options
- How to...edit an order
- How to... issue refunds
- How to....capture a bulk order with multiple delivery addresses
- How to...capture bespoke orders
- How to... take extra payment
- Order Exports & Integrations
- Bulk Dispatching Orders with Royal Mail Click & Drop
- Bulk Dispatching Orders with DPD Local
- Bulk Dispatching Orders with DPD
- Christmas Deliveries
- Christmas Rescue Guide: How to manage delayed Christmas orders