Managed Account Service – Seller Handbook

Our mission is to be the best online platform for small food businesses to sell their products and grow their business.

As part of that we are committed to providing our sellers with a best in class "Seller Toolkit" comprising of data and insights (see your Stats Dashboard), help and training (not least this Seller Handbook), listing tools (see the Products page) and marketing features and options (see our Marketing guide).

However, we know that no matter how easy we make it to sell and succeed on Yumbles with this toolkit, as small businesses many of you may find yourself time or skillset constrained (or both!) to put the effort in to optimise your Yumbles offering and make the most out of the platform.

So, we offer a Managed Account Service as an alternative to fully self-service selling.

What is the Managed Account Service?

Let us directly monitor and improve your Yumbles shop performance, keeping your listings up to date and optimised.

Ideal for sellers who would benefit from specialist ecommerce assistance for managing and growing their Yumbles shop.
Saving you time AND gaining expertise to grow your sales.
Use it as an ongoing cost effective resource OR tactically for a few months to get you to the next level of sales.

How does it work?

You will have a dedicated Account Manager for your Yumbles shop who will:

In Month 1 undertake an audit of your Yumbles shop and run some analysis to identify the keywords most optimal for your business to be targeting, and with that information then provide you with a tailored growth plan.
Your Account Manager will then undertake any agreed optimisations/ changes to your Yumbles shop to support your growth each month.
They are also on hand to update your listings or add new listings on request, for you.
Your Account Manager will monitor your shop's performance, and the results of any agreed optimisations, and send you a monthly update including any further tailored recommendations.

What does it cost?

In working with and championing small businesses it is imperative to us to always keep costs to our sellers as affordable as possible, and over deliver on value. Therefore we are introducing this service at a minimal monthly cost, as low as we can make it.

Just £109 per month, plus VAT.

We ask for a minimum of 3 months commitment due to the upfront effort not least the comprehensive audit, keyword analysis & tailored growth plan completed in month 1.

What are the terms and conditions?

See here.

How can I sign-up?

We have a limited number of spaces available for this service.

Any sellers interested in trying this service should register their interest. We will then be in touch to confirm your space and the details to get started.

REGISTER YOUR INTEREST HERE

FAQs

1. I am interested but would prefer to start later in the year, is that possible?

Yes! But get your name down so we can schedule you in. On the form you can specify the month you are interested in starting this.

2. Does this service include helping with updating my listings?

Yes! A key part of the service is providing admin support to update whatever you need and when, to save you time.

3. Do you use AI to optimise my listings or does a human do it?

We have real humans doing it! We have a dedicated listings specialist that will work on and optimise your listings under the direction of the experienced Account Manager.

4. What does the Month 1 analysis include?

We will review your shop performance metrics (the data in your stats dashboard but also more data that we have), fully review your product range & listing content, the categories within which you are placed and competing in, and also undertake keyword analysis to identify the most relevant valuable keywords we believe you should be targeting.

All of this analysis will be used as important input, alongside our best practice knowledge and experience, to form our recommended growth plan for you.

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