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Shipping options


As the seller you decide the shipping options you would like to offer customers, the vendor(s) you will use to ship and your shipping charges.


Shipping options

To keep thing simple for customers we have standard terminology to present your options to customers.  Your shipping options can be any of the following:

  • Standard delivery: delivery within 2 to 3 working days
  • Economy delivery: delivery within 3 to 5 working days
  • Next Day delivery: delivery by the next working day for orders by 12pm
  • Saturday delivery: delivery guaranteed for the next Saturday for orders by 12pm Friday

Offering a choice of options is always recommended.  Speedy shipping (i.e. Next Day delivery) is particularly key for gift items, and in general is becoming more and more the standard expected by online customers.  However for made-to-order items in particular it may not be feasible to offer this.


Shipping charges

While you set your charges keep them fair and reasonable and within our delivery policy limits (with some exceptions for specialist and large items).

For each delivery option you offer your charges can be specified by any one of the following:

  • Order weight
  • Order value
  • Number of items ordered
  • or of course a flat fee for all orders

These charges are applied across all of your orders irrespective of items ordered.

You can separately define incremental delivery charges for specific products - to do this complete the Shipping Freight field that you will find on the Shipping Properties tab within your product listing.  The amount you enter here will be added to your overall charges.


Free delivery

Free Delivery is a great sales tactic that can have a significant impact on sales.   You can choose to offer free delivery above certain order values/ order weights/ number of items ordered, or for specific products.

For all products that you wish to offer as free delivery be sure to mark the Free Shipping checkbox within the product listings (find it on the Shipping Properties tab), and confirm what delivery option it relates to.


Delivery locations

Currently the Yumbles marketplace is only open to shipping to UK mainland, non-mainland UK (Jersey, Guernsey, Isle of Man), Scottish Highlands and Northern Ireland.  You can define charges for each of these locations independently.


Updating your shipping

You can view your shipping settings in the Shipping Methods page.  To make changes to your shipping options, charges or locations simply send the changes to Seller Support.




Related articles:

Delivery policy



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